Office Administration, Enquiry Handling & Sales Coordination (Job Time : 10:00 AM to 06:00 PM)
Office Administration Work
* Attending phone calls and handling enquiries from customers/dealers
* Replying to emails and WhatsApp business messages
* Preparing and maintaining records, files, invoices, and documents
* Making quotations and maintaining quotation data in CRM
* Data entry and updating customer details
* General bookkeeping (basic entries, payment records, expense tracking)
* Follow-up for pending payments with customers
* Managing office documents and daily office operations
Sales Support Activity
* Handling customer enquiries
* Preparing quotations and sending them to clients
* Following up on quotations (“Sir, have you checked our quotation?”)
* Maintaining enquiry and customer database in Excel/CRM
* Calling customers for order updates or repeat business
* Coordinating with production/store regarding order status and dispatch updates
* Supporting dealer/customer communication
* Helping generate leads from calls, references, WhatsApp, email, or portals